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General
  • I just placed an order, but have yet to receive an email confirmation of my order. When can I expect my confirmation?
    Order processing may take up to 24 hours depending on order volume. We ask that you allow 48 hours to receive your confirmation. If you do not receive one by then contact us and we will be glad to verify your order and make sure an order confirmation is sent to you.
  • Do you ship internationally?
    Currently we only ship to locations within the continental US as well as, Alaska and Hawaii (Extra fees apply when shipping to Alaska and Hawaii). We will update our website if this changes.
  • How will my order be shipped? How long will it take for my order to ship?
    All shipments are sent standard ground service. In stock items will ship within 48hrs of your order being placed. Actual transit time on shipping will vary depending on location. Please allow 5 to 7 business days for products to arrive.
  • Do you offer express shipping?
    We do offer express shipping on phone orders only. Please contact us by phone if you need your order shipped express.
  • What is your return policy?
    Please see our terms and conditions page for the most up to date return, cancellation, and exchange policies.
  • Do you offer gift-wrapping?
    No, we do not offer gift-wrapping at this time. We will update our website if this changes.
  • Can I order your product wholesale?
    Yes, pending approval by our sales department. Please see our wholesale login page to request a wholesale account. Once approved, you may use your account to view our wholesale site.